Appointment text program
Mobile Barber of Virginia Beach offers an optional appointment-related SMS program. When you enroll and the program is available, messages may include booking confirmations, appointment reminders, rescheduling notifications, cancellation notifications, Barber On My Way notifications, and barber arrival notifications. Messages may be sent using automated technology. This program does not include promotional or marketing text messages.
Your choice to receive texts
You opt in by providing your mobile number and selecting the separate, optional appointment-text consent checkbox on the booking form. The checkbox is unchecked by default. Consent is not a condition of purchasing a haircut or other services. Providing a phone number, making a booking, accepting the general Terms of Service, or subscribing to an email newsletter does not by itself enroll you in this SMS program. You may book without opting in and contact us by phone or email for appointment assistance.
Appointment-text consent is specific to Mobile Barber of Virginia Beach and to the appointment messages described here. It does not authorize promotional texts or messages from another business.
Frequency and charges
Messages are recurring as appointments occur. Message frequency varies based on your bookings and appointment activity, including scheduling changes and your barber's status. You may receive more than one message about an appointment.
Message and data rates may apply. Your mobile carrier's plan determines any messaging or data charges. Contact your carrier if you have questions about those charges.
How to stop appointment texts
Reply STOP to unsubscribe to the number that sent an appointment text. You may receive one final message confirming your opt-out. After opting out, you will not receive further appointment texts from this program unless you give consent again. You may also use the support contact details below to withdraw consent.
Opting out of texts does not cancel an appointment, request a refund, or change your booking. Contact us separately for appointment changes and refunds. You can still use our services without receiving appointment texts.
Help and customer support
Reply HELP for help to the number that sent an appointment text, or contact Mobile Barber of Virginia Beach directly:
Email mobile.barber.va@gmail.com, call (757) 367-5917, or visit our Contact Support page.
For SMS commands, reply directly to your appointment text. For booking changes or refund assistance, use the support contact details above.
Your mobile number and verification
Provide a mobile number you own or are authorized to use. Contact us if your number changes or you no longer control it, so we can update your appointment contact information.
If a booking process offers phone verification, a verification code requested for that step is separate from enrollment in optional appointment texts. Requesting a verification code does not by itself give appointment-text or marketing consent.
Privacy and SMS consent data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are not sold, rented, or transferred to another business, and are not shared for another party's own purposes. Providers that deliver or manage messages on our behalf may process the information only as needed to provide those services; that does not give them permission to use your consent for their own messaging.
See the Privacy Policy's SMS privacy section for more information about mobile information and consent records.
Delivery and changes to the program
SMS delivery depends on mobile carriers, network availability, and device settings. Messages may be delayed or undelivered. For time-sensitive appointment questions, contact us directly; do not rely only on an SMS notification. This program is not an emergency service.
Carriers are not liable for delayed or undelivered messages, except where applicable law requires otherwise.
We may update these terms as the appointment-text program changes. The current version will appear on this page with its revision date. A policy update does not enroll you in promotional messaging or replace any consent required for a different type of message. Nothing in these terms limits rights that cannot be waived under applicable law.